Privacy Policy

This policy was last updated in November 2018.

Who we are

Yes You Can (YYC)
71-75 Shelton Street,
Covent Garden,
London, England,
WC2H 9JQ

We are registered with the ICO under the Data Protection Register, our registration number is: ZA457217.

Your privacy

Yes You Can are committed to maintaining the trust and confidence of our visitors to our website. We do not sell, rent or trade email lists with other companies and businesses for marketing purposes.

1 Why we use your personal information

We collect and use personal data because is it necessary for:

The pursuit of our legitimate interests
Exercising our rights under a contract for the sale of services to a customer
Complying with our legal obligations
We only rely on consent as a legal basis for processing personal data to send direct marketing communications via email or text message
Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn

2 How we use your data

Yes You Can uses your personal data:

To provide our services
To tailor our website
To manage any account(s) that you hold with us
To verify your identity
For crime and fraud prevention, detection and related purposes
With your agreement, to contact you electronically about promotional offers and products and services
For market research purposes
To manage customer service interactions with you

3 Data we collect

Yes You Can may collect the following information about you:

Name
Age and/or date of birth
Gender
Contact details:
- Postal address
- Telephone numbers (including mobile)
- E-mail address
Investments
On-line browsing activities on our website(s)
Password(s)
Bank or other payment details
Communication and marketing preferences
Interests, preferences, feedback and survey responses
Location
Your correspondence and communications to us
Other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page)

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy.

Our services are not intended for children and we do not knowingly collect data relating to children.

4 Disclosing data to third parties

Where Yes You Can have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute), we will do so.

Yes You Can may partner with certain trusted third parties to make additional products and services available to you

Their websites, and others linked to from this Policy, are owned and operated by the third party and they are responsible for processing personal data in accordance with their own privacy policies.

5 How we protect your data

Our security measures include:

Encryption of data
Assessments of all service providers who may handle your personal data
Planning and exercises to ensure we are ready to respond to cyber security attacks and data security incidents
Penetration testing of systems
Security controls which protect our IT infrastructure from unauthorised access
Internal policies and training setting out our data security approach to employees

6 Your data rights

You have the following rights:

The right to ask for a copy of personal data that we hold about you
The right to request that we delete personal data held on you where we no longer have any legal reason to retain it
The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
The right to opt out of any marketing communications that we may send you
The right to object to us using / holding your personal data if we have no legitimate reasons to do so
The right to ask us to ‘restrict processing of data’
The right to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format
The right to ask us to provide a copy of the data in such a format to another organisation

If you wish to exercise any of the above rights, please contact us on [email protected]

7 Our Data Protection Officer

Yes You Can has appointed a Data Protection Officer to ensure we protect the personal data of our customers (and others) and comply with data protection legislation.

If you have any questions about how Yes You Can uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact our Data Protection Officer on [email protected] or write to:

Data Protection Officer
Yes You Can (YYC)
71-75 Shelton Street,
Covent Garden,
London, England,
WC2H 9JQ

You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://www.ico.org.uk .

8 Cookies Policy

What are cookies?

Like most websites, the Yes You Can websites use cookies to collect information. Cookies are small data files which are placed on your computer and other devices as you browse the website. Cookies are essential for the effective operation of our websites and to help you access our services.

What we collect in cookies

Some cookies collect information about browsing behaviour when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details.

How are cookies managed?

The cookies stored on your computer or other device when you access our websites are designed by:

Third parties who run marketing with Yes You Can
Third parties who run web advertisements on behalf of Yes You Can

What are cookies used for?

The main purposes for which cookies are used are:

technical purposes essential to effective operation of our websites, particularly site navigation
to market to you, particularly web banner advertisements and targeted updates
To enable Yes You Can to collect information about your browsing patterns, including to monitor the success of campaigns, competitions etc.
To enable Yes You Can to meet its contractual obligations with third parties

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.

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